FAQ

A one hour One to One session is £45. A one hour Group session is £30 per person.

Funding is available through EHCP or EOTAS plans. Parents are encouraged to request funding from local authorities or schools.

Anyone aged 8 - 24 years old.

We aim to match mentors with mentees based on suitability, but specific mentor requests cannot be guaranteed.

We use popular multiplayer games like Minecraft, Fortnite, and Roblox to create a supportive and engaging environment.

Session lengths range from 1 - 2 hours in duration.

Yes, your child can have multiple sessions per week, subject to mentor availability.

Communication can be through video, voice, or text chat, depending on what your child prefers. Platforms used include Google Meet and Discord (age 13+).

The duration depends on individual needs and goals. Some may benefit from short-term mentoring, while others may continue long-term.

Your child's mentor is your main contact for discussing sessions and any changes needed.

Yes, mentors can help with digital skills like coding, game design, and digital art. Mentees can learn alongside their mentors.

Speak to the mentor about engaging your child in skill development. While we guide interest, we cannot force it.

All our mentors undergo a rigorous recruitment process, are Enhanced DBS checked, and receive comprehensive safeguarding training.

Contact your child's mentor first. If they can't help, they will refer you to a senior mentor.